Viceroy Nightclub

Terms & Conditions
Last updated: 23 March 2023

Thank you for your interest in booking a ticket for Viceroy. Before you proceed to purchase tickets, we strongly recommend you to go through the following terms and conditions:

In this section, words like ‘holder’, ‘bearer’, and ‘purchaser’ will refer to you – the person who will buy the tickets to . On the other hand, ‘our’, ‘us’, ‘we’, ‘issuer’, ‘provider’ and similar terms will indicate Viceroy Club Ltd.

By opting to purchase, allocate or possess tickets to , you automatically agree to our terms of use. If you have problems with any of the clauses listed below or do not agree with the risk allocations mentioned here, please do not purchase tickets or try to enter the premises.

Please note that Viceroy Club Ltd reserves the right to make changes, revisions, and amendments, or add/remove sections from this set of terms and conditions – without any prior notifications to you. Such changes will be duly reflected on the website of the organiser https://viceroy.gi and/or their social media channels. These changes will relate back to the date of purchase of tickets.


The price of each ticket/booking is non-negotiable and non-transferable. Viceroy nightclub is exclusively 25+, tickets purchased for anyone under 25 are non-refundable.

The ticket you purchase represents a revocable license for you to access on the date which your ticket states. The license includes the revocable right to attending the venue/event. This license can be revoked at any time by the issuer at its sole discretion, without any prior notifications or compensation options. If the license is revoked, you will not be granted entry at the venue.

The bearer has to assume full responsibility of the tickets, once (s)he receives it. has no liabilities – financial, legal, or otherwise – in case the delivered tickets are stolen, lost, damaged, destroyed or rendered unusable in any other way.

The bearer may be asked to provide a proof of ID to ascertain their age as well as to ensure they are the ticket holder.

Kindly note that buytickets.gi is the sole authorised source for purchasing tickets. If you obtain your ticket(s) from any other unauthorised source, you take on the risks of those tickets turning out to be counterfeit or reported to be stolen. The issuer has the right to dishonour such stolen/counterfeit tickets and declare them as void.

The tickets delivered to you are not meant to be used for illegal reselling, copying, reproducing, or misrepresenting in any form. You cannot use the ticket(s) for any promotional/advertising purposes either (including sweepstakes and competitions) without our prior approval. Any proven record of such activities will result in immediate seizure and cancellation of your ticket(s).

Please note that tickets cannot be redeemed against cash, credits, or any other benefits.

The issuer has the right to investigate if there has been any violation of the ticketing terms and conditions. In case of any conflicts, the decision of which will be deemed final (i.e., the issuer will remain the final arbiter in cases of disputes).

The service will be deemed to have been delivered in its entirety as soon as the ticket holder enters the venue. From that point on, no refund requests will be entertained.

If you are not able to access any particular section(s) of the venue – – due to delays, regulations, organiser policies, weather-related problems, emergencies, venue shutdown/evacuation or any other reason, you will not be eligible for any refunds or future credits.


If an event/clubnight is cancelled in its entirety due to any unforeseen circumstances, has the sole and absolute right to:
i) reschedule the event, or
ii) issue a partial/full refund, or
iii) not issue any refunds.
Please note that the decision of the issuer in such cases will be deemed final and binding.


If event/clubnight is cancelled due to any factors or causes not in the control of the issuer, the latter will offer a partial or full refund, or postpone the event, or provide a comparable ‘make good’ option. These factors will be inclusive of, but not limited to, natural disasters, global pandemics, state announcements, strikes, delays in production, and or any other factor the issuer can not control. Once again, the decision of which will be considered final.


If it has to be rescheduled to other dates, you will not be eligible for any refunds. In case the event is fully canceled, the refund, if issued, will include ONLY the face value/printed value of the ticket(s). The bearer cannot, under any circumstances, claim refunds on shipping fees, processing fees, handling fees, and such other charges.


Losses, if any, occurring due to foreign exchange fluctuations at the time of refunds, have to be borne by the purchaser. cannot be, in any way, held liable for that.


All ticket sales are deemed as FINAL TRANSACTIONS. There will be no ticket returns/exchanges/cancellations.


Viceroy is a ‘rain or shine’ event. By purchasing tickets, you automatically confirm that you/the attendee(s) are of the ‘minimum age’ or older, at the time of buying the ticket(s). The ‘minimum age’ for attending is 25 from 10PM. From 8PM anyone under the age of 25 will be asked to leave the venue.


If it is proven beyond doubt at the venue that an attendee is below the ‘minimum age’, (s)he will not be granted entry to Viceroy. No refunds, full or partial, will be issued either.


At the time of entering the event venue, you are required to produce the ticket and a valid identification document (ID). By presenting an ID, you confirm that all details present on it are accurate and updated.


By purchasing tickets and presenting the same at the venue, you give your consent to collect certain information about yourself (name, picture, date of birth, gender, address, etc.) for verification and storage.


You hereby agree to forego all types of surcharge claims – full or in part – and all claims & entitlements related to it.


Viceroy, its employees and directors will not take any responsibility for personal/financial damages caused to you at the venue, or for any items lost/stolen/misplaced at the venue. Financial reimbursement claims on these counts will not be entertained.


Viceroy follow a common ‘zero-tolerance policy’ towards unauthorised drug usage or carrying at the venue, AND towards any type of behaviour/actions that can be interpreted as lewd or obscene. If you are found in possession of prohibited items at and/or if you indulge in any objectionable action, your participation in the event will be terminated immediately. Your event ticket(s) will become void from that point on. We may also pass your details to the Royal Gibraltar Police force.

The venue will have a security team to ensure the safety of the general public, other atendees and staff, should you pose a threat to the safety of anybody or any of our property you will be ejected from the event and your details will be passed to the Royal Gibraltar Police force. Entry to Viceroy is at the discretion of its security team and its staff. You may be refused entry if you are intoxicated, aggressive, inappropriately dressed, or for showing antisocial behaviour. In these instances, you will not be entitled to a refund.


Please note that you purchase tickets on your own free will. As such, you do not have the right to initiate a chargeback claim or dispute on the provider of the credit card/debit card that had been used for the transaction. Further refund/return/cancellation requests will not be entertained either.


In all cases of disputes between the ticket-bearer and the ticket-issuer, the decision of the latter will be deemed final. In case a dispute cannot be resolved, the help of an independent third-party arbiter will be sought.

10% service charge will be added to your bill at the end of your experience, 100% of which goes to our team. However this can be removed upon request

By purchasing a ticket, you give permission for us to use your data (name, email address, phone number, and other personal data) for the purposes of marketing